P5 Senior Key Account Manager - Sales

About the Team:

As a Cross Border Relationship Manager, you will be responsible for managing and growing a portfolio of enterprise clients especially in international merchants, Banks, Partners etc.

About the Role:

As the Cross Border Relationship Manager, you will be a hands-on leader responsible for managing and overseeing large enterprise merchants. In addition to core payment products, you will lead efforts in driving other platform level products with objective of gaining wallet share, better payment experience, deeper penetration with the large goal of achieving higher Revenue and Gross Margin numbers. Additionally, you’ll drive process improvements and service standards to provide best in class services to these large enterprises. This role requires a keen understanding of Core payments like Card Payments, UPI, Affordability etc.

Key Responsibilities:

• Design a strategic plan to grow the portfolio of international merchants, Banks, Partners ensuring profitability and permanence.
• Demonstrate strong project management skills in the interaction with key internal/external stakeholders and close collaboration with cross-functional teams including, but not limited to Risk, Pricing, Legal & Compliance, Integration, Operations, Technology and Product.
• Monitor project/product launch performance continuously and design action plans according to the results and timelines.
• Ensure team/merchant performance in terms of sales, profitability, quality, and service, avoiding churn of merchants.
• Work with autonomy looking for solutions and proposing new products based on the experience with the clients.
• Design programs and strategies that help customers fulfil their goals.
• Maintain high customer/partner satisfaction ratings that meet company standards.
• Build and maintain product knowledge within the team and merchants, partners & Banks.
• Keep abreast of product enhancements and latest industry trends to provide feedback to product and sales management teams.
• Own end to end project management and assigned portfolio of accounts/partners & banks.

Requirements:

• Passion towards building a large consumer fintech business.
• Proven sales experience of meeting or exceeding targets and interact with all levels of client organization, including executive and C-level.
• Proven ability to conceptualize, drive and implement sales strategy and process with a client-centric approach.
• In-depth knowledge about Digital Payments, Fintech Industry
• Should have around 10+ years of experience.
• Continuously research and remain knowledgeable of industry trends and competition
• Should be open with traveling across the region.
• Excellent written and verbal communication skills.           
• Proven sales experience in specified territories and verticals.
• Able to drive customer centricity in the team.
• Quick learner, adaptable to changing business needs

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.