P3 Assistant Manager- Process Design
About the Team:
The Projects team at PayU Payments drives strategic business initiatives and ensures seamless delivery of cross-functional projects across the organization. They collaborate with various stakeholders to implement process improvements, system enhancements, and new product launches. The team focuses on project governance, timeline management, and ensuring successful execution of key business objectives to support PayU's growth and operational excellence.
About the Role:
Drive product and business planning processes across cross-functional teams.
• Review and analyse integrated product and design process solutions that deliver efficiency and drive PayU's business success.
• Create comprehensive process documentation describing business cases, high-level use cases, and operational requirements.
Responsibilities:
• Define and measure operational success metrics for products and payment gateways post-go-live
• Conduct periodic reviews of existing processes and implement necessary changes for continuous improvement.
• Define, design, and maintain project charters and timelines across multiple stakeholders.• Collaborate and coordinate closely with engineering, production, product, operations, and sales teams on product development, QA, and release processes, including payment gateway integrations.
• Maintain project trackers and communicate dependencies to all relevant stakeholders.
Requirements:
• Bachelor's degree.
• Previous experience in Banking / Fintech domain.
• 5 to 6 years of experience in Acquiring platforms with adequate knowledge of operational activities.
• 4-5 years of strong experience in Project management roles preferably in Banking or Aggregator platforms.
• Understanding of the Project Life Cycle.
• Self-driven approach.
• Ability to interact and influence stakeholders at appropriate levels.
• Problem-solving ability with adherence to deadlines and tight timelines
• Highly effective in cross-functional team management.
• Exceptional writing and editing skills combined with strong presentation and communication speaking skills.
What we offer?
- A positive, get-things-done workplace
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
- Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).
About us:
PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions.
PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience.
Our Commitment to Building A Diverse and Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.