M3 Director DevOps

`

Role Title: Director DevOps
Location: Mumbai

About the Team

PayU Finance is the credit and lending arm of the PayU brand (a wholly-owned subsidiary of the Prosus group. Previously Naspers group) headquartered in Amsterdam, Netherlands. PayU Finance India has disbursed about 20 billion loans to date by volume and has disbursed more than $280 million in consumer credit. PayU Finance provides consumers with easy access to affordable short-term loans up to INR 5 lacs that can be availed in the form of personal loans, point of sale EMI, and express loans.

PayU Finance operates under two brands - LazyPay and PaySense with a focus on Buy now Pay later and personal loan products.

About the Role:

We are seeking an experienced Director DevOps to lead our DevOps engineering organization and drive the strategic vision for our infrastructure, automation, and operational excellence. This senior leadership role will be responsible for scaling our platform to handle millions of transactions while maintaining the highest standards of security, compliance, and reliability required in the financial services industry.

The Director DevOps will lead multiple teams, set technical direction, and work closely with executive leadership to align DevOps strategy with business objectives. This role requires a proven track record of building and leading high-performing teams in fast-paced, regulated environments.

Responsibilities:

Strategic Leadership

• Develop and execute comprehensive DevOps strategy aligned with business goals and growth objectives

• Lead digital transformation initiatives and modernization of legacy infrastructure

• Drive adoption of cloud-native technologies and practices across the organization

• Establish and maintain relationships with key technology vendors and partners

• Present technical strategy and progress to executive leadership and board members

Team Leadership & Development

• Build, lead, and mentor multiple DevOps engineering teams (30+ engineers)

• Recruit top-tier talent and establish competitive hiring practices

• Develop career progression frameworks and technical competency models

• Foster a culture of innovation, collaboration, and continuous learning

• Implement effective performance management and team development programs

Technical Excellence

• Architect and oversee implementation of highly scalable, secure infrastructure solutions

• Drive adoption of Infrastructure as Code (IaC) practices across all environments

• Establish comprehensive monitoring, alerting, and observability strategies

• Lead incident response coordination and post-mortem analysis processes

• Ensure 99.99% uptime SLA for critical payment processing systems

Security & Compliance

• Implement and maintain security best practices for financial services (PCI DSS, SOX, etc.)

• Collaborate with Security teams to establish DevSecOps practices

• Ensure compliance with regulatory requirements across multiple jurisdictions

• Lead security audits and vulnerability management programs • Establish disaster recovery and business continuity plans

Platform & Operations

• Oversee container orchestration strategies using Kubernetes and Docker

• Manage multi-cloud environments (AWS, Azure, GCP) with focus on cost optimization

• Implement CI/CD pipelines for rapid, secure software delivery

• Drive automation initiatives to reduce manual operational overhead • Establish capacity planning and performance optimization programs

Requirements:

• 12+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering

• 5+ years in senior leadership roles managing teams of 20+ engineers

• Proven experience in financial services, fintech, or highly regulated industries

• Track record of scaling infrastructure for high-transaction volume systems (1M+ TPS)

• Experience with digital transformation and cloud migration initiatives

• Expert-level knowledge of cloud platforms (AWS, Azure, GCP)

• Advanced proficiency in Infrastructure as Code tools (Terraform, CloudFormation, Pulumi)

• Deep understanding of container technologies (Kubernetes, Docker, Helm)

• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps)

• Proficiency in monitoring and observability tools (Prometheus, Grafana, DataDog, New Relic)

• Strong scripting and automation skills (Python, Bash, PowerShell)

• Knowledge of networking, security, and database administration

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).

About us:

PayU specializes in credit products and services for emerging markets across the globe. Headquartered in Mumbai, PayU Credit India has disbursed about 20 billion loans to date by volume and has disbursed more than $280 million in consumer credit. PayU Credit provides consumers with easy access to affordable short-term loans up to INR 5 lacs that can be availed in the form of personal loans, point of sale EMI and express loans. Lead by Prashanth Ranganathan, the company has been focusing on providing innovative solutions that make access to credit convenient as well as quick. PayU India entered the alternate lending business in 2017 with LazyPay, its buy-now-pay-later offering to provide consumers with convenient checkout options. It emerged as one of the most popular payment methods across 300+ renowned merchants in its network like Swiggy, Zomato, Samsung, Dunzo, GoAir, amongst others. Recently the company launched ‘LazyPay Credit Shield’ an end to end digital lending features that help its users to be mindful of their financial health and credit score and automates the entire process of disbursal. Riding on the success of the offering in 2018, PayU received RBI’s approval to operate as an NBFC in 2018. PayU acquired a stake in PaySense in January 2020 to accelerate its vision for credit in India and leverage AI & ML to build a full-stack digital lending platform in India. PayU in its next phase of growth is developing a full regional fintech ecosystem providing multiple digital financial services in one integrated experience

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.