M2 Senior Manager - PMO RiskOps

About the Team:

The Risk Organization at PayU is a critical function within our global fintech ecosystem that safeguards our business, customers, and stakeholders through robust risk management practices. PayU operates in over 50 markets supporting nearly half a million merchants worldwide. Our Risk team leverages cutting-edge technology, including AI and machine learning models, to detect anomalies, prevent fraud, and ensure compliance with global regulatory requirements. We are a diverse and dynamic team committed to creating a world without financial borders while maintaining the highest standards of security and compliance.

About the Role:

As a Senior Manager - PMO within PayU's Risk Organization, you will be the driving force behind our strategic risk initiatives, ensuring effective governance, timely delivery, and alignment with business objectives. This role requires a unique blend of program management excellence and a solid understanding of Governance, Risk, and Compliance (GRC) frameworks. You will serve as a bridge between technical and business stakeholders, translating complex risk concepts into actionable project plans. This position offers the opportunity to make a significant impact on PayU's risk posture while working with cutting-edge technologies in a fast-paced, global fintech environment.

Responsibilities:

Program Governance & Delivery

• Lead and manage complex, cross-functional risk programs from inception to successful completion
• Develop comprehensive program roadmaps, timelines, and resource plans
• Establish and maintain project governance frameworks, including steering committees and escalation procedures
• Track program progress against milestones and deliverables, ensuring timely completion
• Facilitate effective decision-making by providing accurate and timely program status updates

GRC Implementation

• Collaborate with risk stakeholders to implement GRC frameworks and methodologies
• Ensure projects adhere to regulatory requirements and compliance standards
• Establish and maintain documentation for audit purposes and regulatory examinations
• Coordinate risk assessment workshops and risk treatment plans
• Translate regulatory requirements into actionable project deliverables

Stakeholder Management

• Build and maintain relationships with key stakeholders across business units and geographies
• Develop effective communication strategies to ensure alignment and buy-in
• Prepare and present regular status updates to executive leadership
• Manage stakeholder expectations and resolve conflicts among diverse stakeholders
• Act as a liaison between the Risk Organization and other business units

Continuous Improvement

• Identify opportunities for process improvement within the Risk Organization
• Implement standardized project management methodologies and best practices
• Develop templates, tools, and guidelines to enhance project execution
• Measure and report on PMO effectiveness and impact on business outcomes
• Lead knowledge management initiatives to capture and share lessons learned

Requirements:

• Bachelor's degree in Business Administration, Information Technology, Finance, or related field; Master's degree preferred
• 8+ years of experience in program/project management, with at least 3 years in financial services or fintech
• Demonstrated understanding of GRC frameworks and regulatory requirements in financial services
• Experience implementing risk management systems or processes
• Strong stakeholder management skills with the ability to influence at all levels
• Excellent communication and presentation skills
• Analytical mindset with the ability to translate complex information into actionable insights
• Experience in leading and developing teams
• PMP, PRINCE2, or other project management certification preferred
• Knowledge of agile methodologies and tools
• Experience with risk management tools and GRC platforms is a plus
• Understanding of payment processing systems and associated risks is valuable
• Willingness to travel occasionally (domestic and international)

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.