Senior Business Analyst

 About the Team

Join a dynamic, growth-driven Analytics team at the heart of innovation, digital transformation, and data-led decision making. We partner closely with product, engineering, and business teams, driving operational excellence and delivering actionable insights to shape our business strategy. Our collaborative culture empowers you to work across diverse domains and make a tangible impact in a fast-paced environment.

About the Role

As a Senior Business Analyst based in Gurgaon, your primary responsibility will be to solve complex business problems using advanced data science techniques. You will leverage your expertise in data analytics, reporting automation, and predictive modeling to deliver solutions that improve customer experience, increase operational efficiency, and reduce business costs. This role offers an excellent opportunity to drive key initiatives from ideation to execution while collaborating with cross-functional stakeholders.

Responsibilities:

• Automate business-centric reports and dashboards using SQL, Tableau, and Python, streamlining existing processes for efficiency and scalability
• Maintain and analyze performance data for various teams, supporting operational analysis and strategic planning
• Identify, analyze, and visualize trends using data extraction (SQL) and interactive reporting tools (Tableau)
• Collaborate with product, business, and engineering teams to optimize end-to-end processes and reduce transaction settlement times
• Identify bottlenecks and process gaps by creating and managing Turn-Around-Time (TAT) and related operational reports
• Develop, validate, and deploy predictive models to address business challenges and unlock growth opportunities
• Ensure seamless data importing, cleaning, combining datasets, and generating actionable business insights
• Present findings and recommendations in a clear and concise manner to senior stakeholders to inform business decisions

Requirements

• Bachelor’s/Master’s degree in Engineering, Data Science, Business Analytics, Computer Science, or a related field
• 5+ years of experience in BI/Analytics roles, preferably in fintech, e-commerce, or digital businesses
• Advanced proficiency in SQL, Tableau, Python, Excel, and PowerBI for reporting and data visualization
• Demonstrated experience in developing, validating, and deploying predictive models using Python
• Strong expertise in data importing, cleaning, joining disparate datasets, and building reporting dashboards
• Excellent analytical, problem-solving, and project management skills, with the ability to handle multiple priorities
• Strong communication skills with a proven ability to collaborate and influence across functions
• Self-driven mindset with a bias for action, continuous learning, and personal/professional growth

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.