P5 Senior Key Account Manager - Partnerships
About the Team:
The Partnerships team at PayU is a dynamic group of sales professionals, relationship managers, and strategic business developers who drive PayU's market expansion and revenue growth. Our team culture emphasizes:
• Growth-Driven Excellence: We consistently exceed revenue targets and drive market expansion across all business verticals
• Strategic Partnership Building: We forge long-term relationships with key merchants, enterprises, and strategic partners
• Collaborative Sales Approach: We work cross-functionally with Product, Technology, Marketing, and Operations teams to deliver comprehensive solutions
• Innovation & Solution-Oriented: We develop customized payment solutions that address unique client needs and market opportunities
• Continuous Learning & Development: Regular training on new products, market trends, and advanced sales methodologies
• Performance Recognition: We celebrate achievements and provide clear advancement opportunities within the partnerships organization
About the Role:
Join our high-performing Partnerships team at PayU Payments and drive strategic business growth across India's most dynamic digital payment ecosystem. Our Partnerships team is the growth engine of PayU's expansion strategy, building and managing relationships with key merchants, enterprises, and strategic partners that define the future of digital payments in India. We are seeking an experienced P5 Senior Key Account Manager - Partnerships to join our collaborative team in Gurgaon, where you'll work alongside seasoned sales professionals, business development experts, and partnership specialists to manage strategic accounts, drive revenue growth, and expand PayU's market presence through innovative partnership strategies and exceptional relationship management.
Responsibilities:
Strategic Account Management & Business Development:
• Manage and grow a portfolio of 15-20 strategic key accounts including large enterprises, e-commerce platforms, and high-value merchants
• Drive revenue growth and achieve quarterly/annual targets through strategic account expansion and new business development
• Develop and execute comprehensive account strategies to maximize lifetime value and partnership potential
• Identify cross-selling and up-selling opportunities across PayU's comprehensive payment solutions portfolio
• Conduct regular business reviews with key stakeholders and C-level executives to ensure partnership success
• Negotiate complex commercial agreements, pricing structures, and service level agreements
Partnership Development & Relationship Management:
• Build and maintain strong relationships with key decision-makers, including CEOs, CFOs, and CTOs of strategic partner organizations
• Collaborate with internal teams to develop customized payment solutions that address specific client requirements
• Serve as primary point of contact for escalations and strategic initiatives with key accounts
• Coordinate with Product and Technology teams to ensure seamless integration and implementation of payment solutions
• Drive partnership expansion through referral programs and strategic alliance opportunities
Sales Excellence & Market Expansion:
• Generate new business opportunities through market research, networking, and strategic prospecting
• Develop and maintain a robust sales pipeline with accurate forecasting and CRM management
• Conduct compelling product demonstrations and presentations to senior stakeholders
• Collaborate with Marketing teams on account-based marketing initiatives and partner events
• Represent PayU at industry conferences, trade shows, and networking events to build brand presence
Cross-Functional Collaboration & Solution Design:
• Work closely with Product Management teams to influence product roadmap based on client feedback and market needs
• Collaborate with Implementation and Customer Success teams to ensure smooth onboarding and ongoing satisfaction
• Partner with Legal and Compliance teams to structure agreements that meet regulatory requirements
• Coordinate with Financial Operations teams to optimize settlement and reconciliation processes for key accounts
• Provide market intelligence and competitive insights to senior leadership and product teams
Requirements:
• Bachelor's degree in Business, Marketing, Sales, or related field
• MBA or advanced degree preferred
• 8-10 years of experience in sales, business development, or partnerships with proven track record of exceeding targets
• 3-4 years of experience in key account management or strategic partnerships
• 2-3 years of experience in fintech, payments, banking, or related technology sectors
• Demonstrated experience managing enterprise accounts with annual contract values of ₹1 crore and above
• Proven track record of achieving sales targets and driving revenue growth in competitive markets
• Strong understanding of digital payments ecosystem, including payment gateways, UPI, card processing, and emerging payment methods
• Experience with complex B2B sales cycles and enterprise solution selling methodologies
• Proven ability to negotiate commercial agreements and manage contract renewals
• Experience with CRM platforms (Salesforce, HubSpot) and sales analytics tools
• Understanding of merchant onboarding processes and payment integration requirements
Core Competencies:
• Excellent communication, presentation, and negotiation skills with C-level executives
• Strong analytical skills with ability to analyze market trends and business metrics
• Relationship building expertise with ability to manage multiple stakeholder relationships
• Problem-solving mindset with customer-centric approach to solution development
• Self-motivated with ability to work independently and manage complex sales cycles
• Cultural alignment with PayU's values of innovation, integrity, and customer success
About us:
PayU, India's leading diversified fintech platform with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital financial services needs of customers (merchants, banks, and consumers).
PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 4.5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 100+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. PayU’s through its PayTech division, Wibmo provides market leading authentication and risk TSP services to leading banks in India and 30+ countries and through its NBFC, PayU Finance, it empowers 3.5 lakh+ merchants and 6 million consumers offering innovative and flexible credit solutions. Please visit: www.payu.in for more information.
Our Commitment to Building A Diverse and Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.