Lead
About the Team:
Administrative professionals serve as the backbone of organizational operations, providing critical support that enables businesses to function efficiently and effectively. These individuals manage a diverse range of essential tasks including scheduling appointments, coordinating meetings, handling correspondence, organizing files, maintaining databases, and facilitating communication between departments and external stakeholders. Administrative roles require exceptional organizational skills, attention to detail, proficiency in office technology, and strong interpersonal abilities to juggle multiple priorities simultaneously. Beyond tactical responsibilities, skilled administrators often serve as gatekeepers who protect executives' time, problem-solvers who anticipate needs before they arise, and central information hubs who connect various aspects of the organization. While the specific duties may vary across industries and company sizes, administrative professionals consistently contribute to workplace productivity, maintain operational continuity, and support the achievement of organizational goals through their behind-the-scenes coordination and support work.
About the Role:
The Admin Lead for the North Region is responsible for overseeing and managing all administrative operations across the region to ensure smooth, efficient, and compliant workplace functioning. The role requires strong coordination, vendor management, facility oversight, budget control, and support for business continuity.
Responsibilities:
- Regional Administration Management
Oversee end-to-end administration operations for all offices/sites in the North Region, ensuring seamless day-to-day functioning. - Facility Management
Ensure all office facilities are maintained to high standards, including housekeeping, security, pantry, maintenance, seating, and infrastructure readiness. - Vendor Management
Manage and coordinate with all regional vendors for services such as housekeeping, transport, security, repairs, office supplies, and maintenance. Ensure service quality, contract compliance, and timely renewals. - Budgeting and Cost Control
Monitor regional admin budgets, track expenses, and implement cost optimization initiatives without compromising service quality. - Statutory and Compliance Adherence
Ensure all regional administrative processes and facilities comply with company policies, legal requirements, safety standards, and audit norms. - Space and Infrastructure Planning
Support workspace planning, seating arrangements, office expansions, moves, and infrastructure upgrades in line with business requirements. - Travel and Logistics Support
Oversee travel-related administration, transport arrangements, hotel coordination, and logistics support for employees and business visitors, as required. - Employee Experience and Support
Ensure a safe, comfortable, and employee-friendly work environment by addressing office-related concerns promptly and effectively. - Event and Engagement Support
Support and manage administration for town halls, leadership visits, employee engagement activities, regional events, and offsites. - Security and Safety Management
Ensure implementation of workplace safety protocols, emergency preparedness measures, access control, and coordination with security teams. - Asset and Inventory Management
Maintain records of office assets, consumables, and inventory; ensure proper tracking, allocation, and upkeep. - Cross-functional Coordination
Partner with HR, IT, Procurement, Finance, and Business teams for smooth execution of administrative requirements across the region. - Team Leadership
Lead and guide regional admin staff, front office teams, and support personnel to ensure high service standards and operational efficiency. - Crisis and Escalation Management
Act as the primary point of contact for handling regional admin escalations, emergencies, and critical operational issues. - Process Improvement
Drive standardization and continuous improvement of admin processes across regional locations to enhance efficiency and employee satisfaction.
Requirements:
- 8 to 10 years of experience in administration, facility management, or office operations
- Bachelor’s degree in any discipline
- Presentable and professional personality
- Strong communication and interpersonal skills
- Ability to coordinate with employees, vendors, and leadership effectively
- Good organizational and problem-solving skills
What we offer?
- A positive, get-things-done workplace
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
- Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)
About us:
PayU, India's leading diversified fintech platform with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital financial services needs of customers (merchants, banks, and consumers).
PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 4.5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 100+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. PayU’s through its PayTech division, Wibmo provides market leading authentication and risk TSP services to leading banks in India and 30+ countries and through its NBFC, PayU Finance, it empowers 3.5 lakh+ merchants and 6 million consumers offering innovative and flexible credit solutions. Please visit: www.payu.in for more information.
Our Commitment to Building A Diverse and Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.