Compliance Testing and Monitoring Manager

About PayU

PayU is a global organisation providing cutting edge online and mobile payment services supported by innovative technological platforms, high functionality, stable development and a wide and constantly extended offering.

PayU Payments is the payments arm of the PayU brand which is part of Prosus group, one of the largest technology investors in the world. PayU's payment business comprises of payment aggregation, BBPS and issuance of prepaid payment instruments, in addition to several cutting-edge technology and value-added offerings to merchants and financial services providers.

Excited yet? Continue reading to find out more about the role:

 Role

To support PayU’s growth plans in India for payments and fintech opportunities, PayU is looking for a lead/senior lead- compliance with a background in payments and/or fintech. The role will be responsible for handling a variety of work involving Compliance Testing and Monitoring of the payments business.

Location: Gurugram

Role Summary

The Compliance Testing and Monitoring Specialist will play a critical role in ensuring adherence to regulatory requirements issued by the Reserve Bank of India (RBI), NPCI, and other governing authorities. The role involves executing periodic compliance reviews, identifying regulatory risks, and ensuring that PayU Payments Payment Aggregation (“PA”), Payment Aggregation Cross-border (“PA-CB”), Prepaid Payment Instrument (“PPI”), and Bharat Bill Pay System (“BBPS”) operations strictly comply with applicable laws, regulations, and internal policies.

Key Responsibilities

  1. Compliance Testing
    • Upgrade and implement a risk-based compliance testing framework for PA, PPI, and BBPS businesses, aligned with regulatory guidelines.
    • Conduct periodic compliance reviews and testing of processes, policies, and Standard Operating Procedures (SOPs) to evaluate adherence to regulatory requirements.
    • Identify gaps, risks, and potential non-compliance issues and assess their impact on operations.
    • Provide structured reports on findings, including root-cause analysis and recommended corrective actions.
  2. Monitoring Activities
    • Develop and execute an ongoing monitoring calendar to track compliance with regulatory obligations and internal requirements.
    • Monitor key processes such as KYC verification, transaction monitoring, merchant onboarding, grievance redressal mechanisms, and settlement timelines.
    • Keep a track of any updates or changes in RBI, NPCI, and applicable regulatory guidelines and assess their implications for existing processes.
  3. Remediation and Follow-ups
    • Collaborate with business teams to ensure identified compliance gaps are resolved within set timelines.
    • Follow up on action plans and track the implementation of mitigation measures.
  4. Stakeholder Engagement
    • Coordinate with legal, risk, and operations teams to ensure compliance with regulatory requirements.
    • Support senior management with updates on emerging compliance issues and proposed mitigation steps
  5. Reporting and Documentation
    • Prepare detailed compliance testing and monitoring reports for internal stakeholders and regulatory audits.
    • Maintain documentation on compliance processes, ongoing controls, and test results for audit purposes.
    • Provide regular updates to the Compliance Committee on testing outcomes and regulatory risks.

 What are we looking for:

The ideal candidate will be an independent individual with strong experience in payments/ fintech related compliance work who enjoys working in an international, dynamic, and diverse environment. A bachelor's/ Master’s degree in Legal, Finance, Risk Management, or a related field. Any additional qualifications such as those in relation to AML will be a plus.

The candidate must demonstrate:

Approximately at least 3-5 years of compliance experience in n compliance, risk, or audit roles within the payments, fintech, or financial services sectors.

Skills:

  • Strong understanding of regulatory guidelines applicable to the fintech/payments industry in India.
  • Experience in executing compliance assurance frameworks or conducting audits.
  • Proficiency in data-driven monitoring tools and risk identification methodologies.
  • Excellent analytical, report-writing, and communication skills.
  • Ability to collaborate with cross-functional teams and meet deadlines in a fast-paced environment.

 What we offer

Competitive salary and excellent benefits, in a diverse working environment with inspiring and hardworking colleagues.

  • A positive, get-things-done environment at the workplace.
  • A dynamic and constantly evolving space.
  • An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
  • Ability to learn cutting edge concepts and innovation in an agile environment.
  • A flexible working environment where you can drive your outcomes.
  • Company mobile phone, laptop and other tools you might need.