Senior Manager - Credit Risk
Job Description: Senior Manager – Credit Risk
Location Gurgaon / Bangalore / Mumbai
PayU, the fintech-arm of Naspers, is a leading financial services provider in global growth markets. We use our expertise and heritage in cross border and local payments to extend the services we offer to merchants and consumers. Our innovative technology, developed in-house as well as through investments and strategic partnerships, empowers billions of people and millions of merchants to buy and sell online, extending the reach of financial services.
PayU specialises in credit products and services for emerging markets across the globe. We are dedicated to removing risks to merchants, allowing consumers to use credit in ways that suit them and enabling a greater number of global citizens to access credit services. PayU focuses on delivering innovative fintech solutions. We connect consumers and businesses, improving access to credit in markets such as India and Africa.
With credit being the key business priority, Lazypay and Paysense, the alternate lending platforms, have been developed to offer credit solutions such as small ticket credit (Buy Now, Pay Later), app based personal loans and point of sale credit (Merchant EMI).
Position Summary
We are seeking an experienced Senior Manager - Risk to lead our risk management initiatives and drive strategic decision-making across our lending portfolio. This role will be responsible for developing comprehensive risk management frameworks, leading cross-functional teams, and ensuring the organization's lending activities are carried out prudently, profitably, and in compliance with regulatory requirements.
Key Responsibilities
Strategic Leadership & Management
• Lead and manage a team of risk analysts and specialists to deliver on business objectives
• Develop and execute comprehensive risk management strategies aligned with business goals
• Drive organizational risk culture and ensure risk-aware decision making across all levels
• Present risk insights and recommendations to senior leadership and board committees
• Collaborate with C-suite executives on portfolio strategy and risk appetite frameworks
Risk Framework Development
• Design, implement and maintain enterprise-wide credit policies for digital lending products
• Establish risk governance frameworks and ensure adherence to regulatory requirements
• Lead the development of sophisticated risk models and scorecards for customer acquisition and management
• Create and optimize customer lifecycle management strategies to maximize profitability while managing risk
Analytics & Decision Science
• Leverage advanced analytics on traditional, alternative and behavioral data to generate actionable insights
• Optimize credit decisions including accept/decline rates, pricing strategies, and credit line management
• Monitor portfolio performance, vintage analysis, and early warning indicators
• Drive data-driven decision making across the organization
Stakeholder Management & Collaboration
• Partner with marketing, data science, product, technology, and business teams to ensure seamless execution
• Manage relationships with external vendors, data providers, and regulatory bodies
• Lead cross-functional initiatives to enhance customer experience while maintaining risk standards
• Mentor and develop team members to build organizational risk management capabilities
Compliance & Governance
• Ensure compliance with all applicable regulations and internal risk policies
• Interact with internal and external regulators as required
• Develop comprehensive documentation for risk strategies and procedures
• Implement quality control processes and audit frameworks
Required Qualifications
Education & Experience
• Bachelor's/Master's degree in Mathematics, Statistics, Economics, Engineering, Finance, or related field
• 8-12 years of progressive experience in risk management, with at least 3-5 years in leadership roles
• Proven track record in financial services, fintech, or digital lending environment
• Experience managing teams and driving organizational change
Technical Skills
• Expert-level proficiency in SQL, Excel, and statistical programming languages (R/Python)
• Deep understanding of credit bureau data, risk scorecards, and credit risk modeling
• Experience with machine learning techniques and advanced analytics
• Knowledge of regulatory frameworks and compliance requirements in lending
Leadership & Soft Skills
• Strong leadership and people management capabilities
• Excellent communication and presentation skills for diverse audiences including senior leadership
• Ability to influence and drive change across cross-functional teams
• Strategic thinking with ability to translate complex data into business insights
• Strong project management skills with ability to handle multiple priorities
• Innovative mindset with focus on continuous improvement
Preferred Qualifications
• MBA or advanced degree in quantitative field
• Experience in emerging markets, particularly India
• Familiarity with fintech ecosystem and digital lending products
• Professional certifications in risk management (FRM, PRM, etc.)
What We Offer
• Competitive compensation package with performance-based incentives
• Opportunity to work with cutting-edge technology and innovative financial products
• Leadership role in a fast-growing fintech organization
• Professional development and career advancement opportunities
• Collaborative and dynamic work environment