P5 Senior Lead - Compliance

About the Team

PayU Digital Labs Pvt Ltd (Wibmo) is focused on supporting aggressive growth plans both in India and internationally, providing cutting-edge technological services to banks, payment players, and various financial institutions. The team operates as a crucial Technology Service Provider (TSP) to payments players, including PPI issuers, ensuring comprehensive regulatory management and compliance across all technological solutions and services.

The Compliance function plays a pivotal role within PayU Digital Labs, serving as the cornerstone for regulatory adherence and risk management. Our compliance team works closely with legal, risk, cyber security, and operations teams to maintain the highest standards of regulatory compliance across all business operations. The function is responsible for developing and implementing robust compliance frameworks, conducting regular testing and monitoring activities, and ensuring seamless coordination with regulatory bodies including RBI, NPCI, and major card networks. As PayU Digital expands its technological services to financial institutions, the compliance team ensures that all solutions meet stringent regulatory requirements while supporting business growth objectives.

About the Role

We are seeking a P5 Senior Lead - Compliance to join our team in Bengaluru. This critical position will serve as the key compliance stakeholder responsible for handling comprehensive Compliance Testing and Monitoring of technological services provided by PayU Digital. The Compliance Testing and Monitoring Specialist will play a pivotal role in ensuring strict adherence to regulatory requirements issued by the Reserve Bank of India (RBI), NPCI, card networks (Rupay, Visa, Mastercard), and other relevant authorities, while managing end-to-end regulatory compliance for our role as a Technology Service Provider.

Responsibilities:

Compliance Testing

• Upgrade and implement a risk-based compliance testing framework for solutions and services provided to banks, payment players (including PPI issuers), aligned with regulatory guidelines
• Conduct periodic compliance reviews and testing of processes, policies, and Standard Operating Procedures (SOPs)
• Identify gaps, risks, and potential non-compliance issues and assess their operational impact
• Provide structured reports with findings, root-cause analysis, and recommended corrective actions

Monitoring Activities

• Develop and execute ongoing monitoring calendar to track compliance with regulatory obligations and internal requirements
• Monitor key processes related to critical compliance requirements
• Track updates and changes in RBI, NPCI, card networks' and other applicable regulatory guidelines
• Coordinate with Card Networks (VISA/MasterCard/Rupay) regarding compliance requirements

Remediation and Follow-ups

• Collaborate with business teams to resolve identified compliance gaps within set timelines
• Follow up on action plans and track implementation of mitigation measures

Stakeholder Engagement

• Coordinate with legal, risk, cyber security, and operations teams for regulatory compliance
• Support senior management with updates on emerging compliance issues and mitigation steps
• Ensure operational Chinese walls are properly implemented and monitored

Reporting and Documentation

• Prepare detailed compliance testing and monitoring reports for internal stakeholders and regulatory audits
• Maintain documentation on compliance processes, ongoing controls, and test results
• Provide regular updates to the Compliance Committee on testing outcomes and regulatory risks

Requirements:

Education & Experience

• Bachelor's/Master's degree in Legal, Secretarial, Finance, Risk Management, or related field
• Approximately 10-12 years of compliance experience in compliance, compliance testing, risk, or audit roles within payments, fintech, or financial services sectors
• Additional qualifications in AML and fraud risk management (preferred)

Skills & Competencies

• Strong understanding of regulatory guidelines applicable to fintech/payments industry in India and internationally
• Experience in executing compliance assurance frameworks or conducting audits
• Proficiency in data-driven monitoring tools and risk identification methodologies
• Excellent analytical, report-writing, and communication skills
• Ability to collaborate with cross-functional teams and meet deadlines in fast-paced environments
• Independent working style with experience in international, dynamic, and diverse environments

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.