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M2 Senior Manager - IT Ops

Job Description:

Must:

  1. Expert in Active Directory & SSO
  2. Strong experience in Azure AD & M365
  3. Knowledge in Netskope/Zscaler
  4. Knowledge in Windows/Linux Server Infrastructure
  5. Knowledge in ITSM & Automation Tools like Symphony/Fresh desk/Manage Engine/BMC/Atlassian.
  6. Have strong troubleshooting capability to resolve Technology/End user issues.

Good To Have:

  1. Hands-on Cloud AWS or Azure
  2. Hands on End user Security & MDM tools like Forcepoint/Crowdstrike/Intune/Defender etc.,
  3. Team leading skills – Mentoring/Coaching the team in both technology and behaviour skills.
  4. Knowledge in AI& Automation.

Qualifications:

  • Degree in computer science, information systems, or related field.
  • Minimum 10+ years’ experience on ITSM & End user Technology support.
  • Minimum 5 years of experience Microsoft Platform like AD/Exchange/M365.
  • Minimum 5 years of Team management – Minimum 10 Team members
  • Strong analytical  and Troubleshooting skills.

 

 

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