Business Analyst
Job Title: Business Analyst - Transactional Credit
Department: PayU Finance
Location: Bangalore (Preferred) | Mumbai | Gurgaon
Experience Level: 2-4 years (Fintech/Banking preferred)
Employment Type: Full-time
About the Role
We are seeking a dynamic Business/Senior Business Analyst to join our Transactional Credit team at PayU Finance. This role is perfect for an analytical professional who thrives on turning data into actionable business insights and driving strategic decision-making in the fast-paced fintech environment.
Key Responsibilities
- Portfolio Monitoring & Analytics
- Define, monitor, and create alerting systems for critical business metrics
- Proactively identify trends and anomalies in portfolio behaviour and suggest solutions
- Data-Driven Decision Support
- Partner with business stakeholders to translate complex data insights into strategic recommendations
- Support leadership in making informed decisions through robust data analysis and business intelligence
- Present findings and recommendations to senior management and cross-functional teams
- Issue Investigation & Solution Development
- Identify root cause and conduct deep-dive analysis to investigate business/product issues using funnel analysis, conversion metrics, and other analytical techniques
- Business Metrics Ownership
- Take ownership of key performance indicators including Customer Retention, Utilization, and other critical business metrics
- Design and execute initiatives to improve owned metrics
- Ad-hoc Analysis & Campaign Support
- Provide analytical support for business teams' ad-hoc data requirements
- Business Process Management
- Partly Owning and optimizing business processes
- Ensuring compliance and process adherence